Services
Whether you need assistance with a e-commerce solutions, critical support for your customers or help with developing a custom solution for a business Edla Infotech is your business partner. We will go the extra mile to help because at Edla we understand the connection between satisfied customers and successful business. Both yours and ours.
When it comes to e-commerce solutions in the self-service arena, whether for call centers, CTI, transactional web sites or connectivity to back end databases, Edla has the solutions. With our mix of technology partners and experienced, dedicated employees we have the ability to get the job done right.
Web Design & Development
We undertake overall Web site designing & development as per client's requirements with
Shockwave, Flash, 2-D, 3-D animations and video, Navigation & link design, Forms processing,
CGI scripts in C,C++,Perl, Python,Java Servlets, EJB.
Web Application
Service Provider
Broadly defined, an Application Service Provider (ASP) is any organization or third-party that
provisions software applications over the Internet, typically for a fee. ASPs host and manage the
applications from their facilities or from co-location center(s), and coordinate the ongoing support,
maintenance and upgrades of the applications. By combining software, hardware, networking
technologies and technical expertise, ASPs provide superior performance and increased security,
reliability and scalability over traditional corporate-owned, in-house corporate-run applications —
without a significant up-front financial commitment.
Interactive Web Applications
Self-service employee web/IVR applications
Customer relationship web/IVR applications
Intranets for worldwide corporations
Easy and quick information access and update capability
Call Center Integration
Seamless integration of all call center technologies
Improved workflow, overall operating efficiency and agent productivity
Our Process is Detailed in the following topics -
1.The Strategic Development Process
3. Technology Integration Srevices